Terms and Conditions

Welcome! By accessing or using our website, you agree to the following Terms & Conditions. These terms exist to protect both you and us and to ensure a clear, respectful experience for everyone in our community.

Please read them carefully.

1. Use of Our Website

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

You agree to use our website for lawful purposes only and in a way that does not infringe on the rights of others or restrict their use of the site.

2. Products & Intended Use

Our products are designed to support general pet wellness using natural ingredients.

They are not intended to diagnose, treat, cure, or prevent any disease and should not replace professional veterinary care.

Always read product instructions carefully and consult your veterinarian if your pet has known medical conditions, is pregnant, or is taking medication.

3. Orders & Payment

All prices are listed in U.S. dollars.

By placing an order, you agree that:

You are authorized to use the payment method provided

You understand and accept our Shipping Policy and Returns & Refund Policy

We reserve the right to cancel or refuse any order for any reason, including suspected fraud or inventory limitations.

4. Shipping & Delivery

Shipping times are estimates and not guarantees.

We are not responsible for delays caused by carriers, customs (if applicable), weather conditions, or other circumstances outside our control.

Please review our Shipping Policy for full details.

5. Returns & Refunds

Our returns and refund guidelines are outlined in our Returns & Refund Policy.

By making a purchase, you agree to these terms.

6. Subscriptions (If Applicable)

If you purchase a subscription product:

  • You authorize us to charge your payment method on a recurring basis

  • You may cancel your subscription at any time before the next billing cycle through your account or by contacting us

Subscription payments are non-refundable once processed.

7. Intellectual Property

All content on this website—including text, images, logos, graphics, and product descriptions—is the property of our company and may not be copied, reproduced, or distributed without written permission.

8. User Content & Reviews

By submitting reviews, comments, or other content, you grant us the right to use, reproduce, and display that content for marketing or educational purposes.

You agree not to submit content that is false, misleading, abusive, or violates any laws.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages resulting from:

Use or misuse of our products

Delays or failures in shipping

Access to or use of our website

Your use of this website and products is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless our company, partners, and service providers from any claims or damages arising from your violation of these Terms & Conditions or misuse of our products.

11. Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.

12. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

13. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United States and the state in which our business is registered, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: itchfreepup@gmail.com